Fleet Feet Sports Tucson is obsessed with customer service. During thirteen years of business, we have proven to be a leader in helping our customers find the right fitting shoes, apparel and accessories for your active lifestyle. Whether you run, walk, go to the gym, or are looking for daily comfort, Fleet Feet Tucson is dedicated to helping you find exactly what you need. Our professional, extensively-trained staff will work with you one-on-one to help you get what you need to live an active life. Fleet Feet Sports Tucson is committed to making Southern Arizona a great place to live and be active. Our in-store and off-site educational seminars, year-round training groups for all levels of exercisers, race sponsorships andproduction, community support and contributions continue to make Fleet Feet Tucson a partner in Tucson and Southern Arizona's health and well-being.
Nationally Recognized/Locally Owned
YOUR AWARD WINNING STORE -
NINE YEARS STRAIGHT!
Fleet Feet Sports Tucson has been named one of The 50 Best Running Stores in America for an unprecedented eighth time – the highest honor a specialty running/walking store can earn in this country. The award was presented by Formula 4 Media, producers of The Running Event, the largest conference and trade show for running specialty stores in North America. . The 50 Best Stores list is the result of a year-long process that rates running stores based on their customer service, their relationship with the community they serve and a number of other key factors.
Starting in the spring of 2013, Formula 4 Media solicited nominations from consumers, members of the trade and even stores themselves. The evaluation included a mystery shopping rating that evaluated the store on 20 different points. This was done by a secret shopper who bought shoes in the store and rated it on points ranging from staff knowledge and attitude to "does the store offer clean try-on socks" to how simple was the check-out process and what was the quality of the shopping bag with which you walked out the door. The mystery shopping was done by Franklin Resource Group, the leading merchandising company in the sports retail business.
How a store supports its local community is another key factor in determining what stores make the list. The community support is evaluated based on sponsorship of local races, support of charities and essentially what the store does for its local community of runners. "There are hundreds of great running stores in the country, but we believe this list represents The 50 Best," said Mark Sullivan, president of Formula 4 Media. "Every store on this list should be proud that they earned their way on to the list based on feedback from the toughest, most objective judges out there, their own customers."
"It really is a testament to our staff and their incredibly consistent, high-quality approach to customer service. They care about each and every single person who comes to us and it shows," says owner, Anne Stancil.